Shipping & Returns

Shipping

Mirrors, Vanities & Room Dividers Shipping
Door to door shipping is included for all vanities, mirrors and room dividers.

Returns/Exchanges

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will endeavour to get back to you asap with a resolution. Once we have approved the return we will send you instructions on how to return the goods.

Please try to take photos where you can of the damage, if it is courier related, so then we can chase them up also.

Please make sure the item is unused, unaltered and is in the same condition and packaging as it was sent.

Once we receive the item back, we will then assess the item and repair, replace or refund the item. If the item is faulty or incorrect, we will cover the cost of return shipping and cover all shipping costs incurred in replacing the item. We will advise you via email once we have received your goods.

Please choose carefully, as we are not responsible for if you change your mind. If you are after more information or colour samples prior to ordering, then please get in touch. If you do happen to change your mind after receiving your order, we are more than happy to help out, however we will not cover the cost of return shipping back to us and then shipping of the new item, that will be at your cost. Also, if you change your mind after ordering and the goods are still in the production stage there may be an extra charge for materials if the original order has been started.